課程大綱： User Experience (UX) Design培訓
1. GUIDING PRINCIPLES
Key principles of user centred design
Introduction of ISO9241 as an important standart in the field of usability
Clarify the differences between usability and user experience
Confidently identify user needs and goals
2. USER RESEARCH
State proper components of use
Craft methods of target audience interviewing
Define difference between observation and interpretation
Gather and analyse qualified user data
Develop research techniques and methods
3. ILLUSTRATING THE CONTEXT OF USE
Identify potential users of your product or system
Create your product personas, interpret their needs
Clarify the Hick’s Law principle of relation between number of choises of user interface and the cognitive load
State and manage the elements of user stories
4. MEASURING USABILITY
Define usability in different terms of effectiveness, efficiency and satisfaction
Use behavioural data to identify good and poor design ideas
Choose between design alternatives using a/b testing method
Explain the value of iterative design
5. INFORMATION ARCHITECTURE
Create a structured experience from disorganised information
Develop a proper flow between a person and a product or service
Organise, structure and label content, functions and features
Contrast an implementation model, mental model and conceptual model
6. INTERACTION DESIGN
Confidently describe different user interface design patterns
Choose the correct interactive control in a user interface design
Easily define the concept of progressive disclosure
State the difference between interaction design and an information architecture
Define the importance of consistency in user interface design
7. INTERACTION DESIGN
Create user interface designs that exploit universal principles of visual design.
Identify good and poor page layouts
Choose the correct interactive control in a user interface design
Improve your research insights using eye tracking methodology
8. INTERFACE PROTOTYPING
Choose between different types of prototyping, for e.g. paper and electronics
Describe the differences between prototypes and sketches
Identify multiple different design solutions before deciding on a specific design solution
Sketch paper prototypes practically
9. USABILITY EVALUATION
Recall Jacob Nielsen’s Usability heuristics and other usability principles
State the different kinds of usability evaluation
Record the data from usability evaluations
Evaluate the usability of systems by applying usability heuristics.
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